We know how important for any business is the smooth operation of computer hardware, networks, systems and software. Nowadays, no company can afford to malfunction , which could paralyze all office operations , cause data loss and block the smooth flow of information . Such a situation could result in serious consequences - the loss of customers , penalties for delay in shipping documents and even legal consequences arising from their contracts .

Therefore, bearing in mind the important role of equipment uptime and IT services for the company , we would like to introduce our range of outsourcing services.

Outsourcing , or work orders that are not core business profession , is today one of the most efficient and the most favorable business methodology . As a result, your company can focus its resources and financial resources to those areas that are the basis for its actions.

As part of the outsourcing agreement you will receive :

• Constant supervision over the work of computer systems in a company aimed at preventing accidents and possible data loss .
• Proper maintenance of computer equipment.
• Work on the installation and configuration of equipment , depending on the individual needs of users.
• Help in choosing the appropriate hardware and software including the optimum ratio of price to quality.
• Implementation of systems supporting work such as backup systems , groupware systems , content management systems (CMS ) and others.
• Update drivers and software .
• Conducting appropriate training at customer .
• Replacement of faulty network elements with time- insert placeholders .
• Mediation on the warranty and post-warranty service of computer equipment .
• Helpdesk by phone and e-mail .
• Guarantee response to critical reporting and standard .
• Care of the databases.
• Other activities for which the offer may be extended at the request of the customer.

We also :

• Implementing and maintaining a family of operating systems Windows, Linux, Unix desktop and server versions .
• Implementing and maintaining databases , min. PostgreSQL , Mysql , MSDE , MSSQL , Oracle, Sybase .
• Implementing and maintenance of systems supporting the work of minutes . Egroupware , Redmine , etc. BackupPC .
• Implementing and maintenance of systems dedicated to copyright min . DituelPS , DocuNet , Dituel Workflow Solution etc.
• Implementing and maintenance of Web-based systems of family OpenSource min . Joomla, WordPress, OsCommerce and others.

Depending on the number of positions and the individual needs of companies you can choose one of three basic packages outsourcing *: 

	Pack MINI	Pack STANDARD	Pack STANDARD +	Pack VIP
The maximum number of computers to be protected:	3	10	25	50
The maximum number of hours spent at the client in the subscription:	3	10	18	40
The frequency of review of the system:	once a quarter	once a month	once a month	once a month
The maximum response time for notification weekdays from 9-17:	6h	4h	3h	2h
The monthly subscription cost **:	350 PLN	999 PLN	2399 PLN	4999 PLN